Privacy Policy

Your privacy, security and consent has value. It is UniGuitar's policy to respect your privacy regarding any information we may collect from you across our website, uniguitar.com and other sites we own and operate. Please be sure to read this document in its entirety and feel free to contact us for more information.

 

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

 

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way, such as name, email, password, communications, payment details (including credit card information), comments, feedback and personal profile. In addition, we may also collect information about your device and navigation sessions in our website. This information is aggregated and is not used to identify you.

 

Why do we collect information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we collect, store and treat information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

 

This website is hosted on the Wix.com platform. Wix.com provides UniGuitar with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Third-Party Disclosure

 

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

 

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Cookies

 

Cookies (read more about cookies) are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

  • Understand and save user’s preferences for future visits (shopping cart and study course progress, for example)

  • Compile aggregate data about site traffic and interactions in order to offer better navigation on our website

 

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you would like to access, correct, amend or delete any personal information we have about you or if you have any questions about how we handle user data and personal information, feel free to contact us at info@uniguitar.com.